Homemark

HYGIENIC CLAUSE 28(3)(a):

Under Regulations, 28(3)(a) Consumer Contracts you can refuse returns of items that were sent out sealed for hygiene reasons if they come back unsealed. Hygiene products which relate to personal hygiene and self-care are generally non-returnable. Hygiene products, toiletry products, bathroom products, body braces, foam cushions, wheelchair cushions, stockings, splints and products that come in contact with the body; cannot be returned - they are single use patient items. NO hygiene products can be returned if the packaging has been opened per Public Health Policy.

NO items will be collected unless accompanied by the following:

Original till slip
Original packaging
All accessories (if applicable)
A note explaining the reason for the return and / or the manufacturing fault
Repairs in respect of products damaged by unreasonable use or by use for which the product is NOT intended and defects resulting from alteration, accident, misuse, abuse or neglect CAN NOT be collected (should you (customer) insist, then you (customer) will be liable for ALL costs).

Brand Specific Warranties
Milex
14 Days Money Back thereafter item is to be booked for a repair (see “warranty against defects”).
Floormax
14 Days Money Back NO Repairs is applicable on the brand UNLESS a manufacturing default (see “warranty against defects”).
Homemax
14 Days Money Back NO Repairs is applicable on the brand UNLESS a manufacturing default (see “warranty against defects”).
Ecobright
14 Days Money Back NO Repairs is applicable on the brand UNLESS a manufacturing default (see “warranty against defects”).
Igia
14 Days Money Back IF Unopened NO Repairs is applicable – pertaining to all Hygienic items
Igia (Electrical Items)
14 Days Money Back thereafter item is to be booked for a repair (see “warranty against defects”).
Aragan
14 Days Money Back IF Unopened NO Repairs is applicable.
Allura
14 Days Money Back IF Unopened NO Repairs is applicable.
Copper Chef / Royal Diamond
14 Days Money Back NO Repairs is applicable on the brand UNLESS a manufacturing default (see “warranty against defects”).
HomemarkDOES NOT respray the coating under any circumstances.
Remedy Health
14 Days Money Back IF Unopened NO Repairs is applicable.
Air O Space
14 Days Money Back NO Repairs is applicable on the brand UNLESS a manufacturing default (see “warranty against defects”).
HomemarkDOES NOT repair punctures as a repair kit is provided. Additional repair kits are available in our direct stores nationwide.
SNT
14 Days Money Back thereafter item is to be booked for a repair (see “warranty against defects”).
All Toys
14 Days Money Back IF Unopened NO Repairs is applicable.
Polaroid
14 Days Money Back thereafter item is to be booked for a repair (see “warranty against defects”).
Polaroid watches warrantee:
Note that the warrantee will NOT cover defects resulting from alteration, accident, misuse, abuse or neglect which includes cracked screens and / or damaged straps and / or any other defect resulting from alteration, accident, misuse, abuse or neglect. There is a charge applicable which differs from model to model to replace straps and / or cracked screens and / or any other defect resulting from alteration, accident, misuse, abuse or neglect.