Multitool Engineering (Pty) Ltd

Returns & Refund Policy
1) Unopened, undamaged, and unused items may be returned for a refund within 7 (seven) calendar days, from date of delivery. Return costs will be borne by the purchaser. These goods will be subject to a 25% handling charge and delivery costs will in no way be refunded.

2) If any item is found to be materially defective, you may return the item within 7 (seven) calendar days, from date of delivery for a repair or an exchanged item of the same. Goods must be returned to us in the original, undamaged, and unused condition. It is at the customers cost to return item/s. We will cover redelivery costs of your item.

3) We reserve the right to deny the request for a refund or exchange as per 1) and 2) above, where goods have been tampered, damaged, or used in any way.

4) No Cash Refunds.