ShopdownTech

If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer free returns or exchanges within 30 days of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method.

Please note the following exceptions to our return and exchange policy:

Below are some examples of common exceptions.

Discounted items are final and cannot be returned or exchanged
Returned items must have tags still on and be returned in original packaging
Returned items must have no visible signs of wear or use
To initiate a return or exchange, please complete the following steps:

Login to our store using your email address
Use the Contact Us button to send an e-mail to us with your order number and indicating the product you wish to return or exchange from your order
We will then be in contact with details on how to return the product.
Thank you