Pale le Puse
• Candles may be returned within 30 days from the delivery date.
• Candles must be unused, in their original packaging and in the same condition as received.
Non-returnable items:
• Personalized or customized candles.
• Damaged candles due to misuse or neglect.
Return process:
• Contact care at [email protected] to initiate a return.
• Reasons for the return.
• Convenient date for return shipment to be confirmed.
Refunds:
• Refunds will be issued to the original payment method within 14 days of receiving the return.
• Shipping fees are non-refundable unless the return is due to our error (e.g., wrong item shipped, defect product, etc.)
Exchanges:
• Exchanges are not available. Please return the product and place a new order for the desired item.
Damaged or defected products:
• If an item arrives damaged or defective, contact customer service within 7 days of delivery with supporting photos.
• A replacement will be shipped, or a full refund will be issued, including shipping costs.
International returns:
• Customers are responsible international shipping costs and any applicable customs duties.
Silvertondale 0-5KM | Standard |
Silvertondale 10-15KM | Standard |
Silvertondale 15-20KM | Standard |
Silvertondale 5-10KM | Standard |
Lansdowne 0-2.5KM | Standard |
Lansdowne 2.5-5KM | Standard |
Lansdowne 5 - 7.5KM | Standard |
Lansdowne 7 .5 - 10KM | Standard |
EASTERN CAPE Main Hub | Standard |
EASTERN CAPE Regional | Standard |
EASTERN CAPE Remote | Standard |
EASTERN CAPE Township | Standard |
FREE STATE Main Hub | Standard |
FREE STATE Regional | Standard |
FREE STATE Remote | Standard |
FREE STATE Township | Standard |
GAUTENG Main Hub | Standard |
GAUTENG Regional | Standard |
GAUTENG Remote | Standard |
GAUTENG Township | Standard |
KWA ZULU NATAL Main Hub | Standard |
KWA ZULU NATAL Regional | Standard |
KWA ZULU NATAL Remote | Standard |
KWA ZULU NATAL Township | Standard |
LIMPOPO Main Hub | Standard |
LIMPOPO Regional | Standard |
LIMPOPO Remote | Standard |
LIMPOPO Township | Standard |
MPUMALANGA Main Hub | Standard |
MPUMALANGA Regional | Standard |
MPUMALANGA Remote | Standard |
MPUMALANGA Township | Standard |
NORTHERN CAPE Main Hub | Standard |
NORTHERN CAPE Regional | Standard |
NORTHERN CAPE Remote | Standard |
NORTHERN CAPE Township | Standard |
NORTH WEST Main Hub | Standard |
NORTH WEST Regional | Standard |
NORTH WEST Remote | Standard |
NORTH WEST Township | Standard |
WESTERN CAPE Main Hub | Standard |
WESTERN CAPE Regional | Standard |
WESTERN CAPE Remote | Standard |
WESTERN CAPE Township | Standard |
Corporate Name | Pale le Puse |
Identification Number | 8707230758080 |
Address |
57 Lanzerote 181 Derby drive, Northriding 2162 randburg Gauteng |