I-G3N (Pty) Ltd

I-G3N (Pty) Ltd
I-G3N (Pty) Ltd
  • Seller Since Aug 6, 2024
  • Professional Seller Yes
  • Approval Period 12 Hours
  • Sales Count 0
  • Approval Rate 0%
Shop Information
The seller has no description

Closed From: Dec 19, 2024

Closed To: Jan 8, 2025

The seller has no review
IG3N batteries are premium products, and it's important that customers understand their proper
use and applications. The return policy for IG3N batteries is as follows:
• Return Period: Customers can return batteries within 10 working days of purchase.
• Conditions for Return:
o The battery must be unused, unopened, and in the original condition as received.
o All accompanying items (e.g., cables, manuals, blank warranty cards) must be in their
original packaging.
o Used items or those combined with other products/devices are not eligible for return.
• Handling Fee: Returns made after 10 working days will incur a 10% handling fee.
• Technical Evaluation: IG3N reserves the right to send returned goods for technical evaluation
before processing any refund or exchange.
• Return Shipping Costs: Customers are responsible for the cost of returning goods to IG3N and
must ensure the items are insured for the return shipment.
• Return Procedure: Customers must log a service call with IG3N and include the
query/reference number on the waybill when returning items.
• Faulty Items: IG3N will repair or exchange faulty items according to the conditions stated in the
relevant warranty document.
Contact Information
Corporate Name I-G3N (Pty) Ltd
Identification Number 2018/617788/07
Address Unit D6 Northlands Deco Park, Northriding
2188 Johannesburg
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