Geo-Line

For a quick and easy return, make sure:
• the item is returned in its original product packaging and is unused;
• you return all the parts of the item you received;
• you’ve kept to the time limits; and
• the item is not a non-returnable item.
If we deliver the wrong item to you, your item arrives damaged on delivery, your item is missing parts, or you changed your mind and you no longer want the item, you must return it to us within 14 days of delivery. You must return defective items within 6 months of delivery.
Please package your return carefully to prevent damage during transit.

You must return the item in its original product packaging with all the accessories and parts included, and all seals must be intact (if applicable). If you don’t, we will not accept the return and will send the item back to you. However, you may log the return again if you can do so with all the missing packaging and parts, but we may charge you a fee for collecting the item from you and, where applicable, a fee for delivering the same or a replacement item back to you.
An item will not be considered as damaged on delivery if, for example, the item:
• is damaged by you;
• is damaged due to electrical surges; or
• works as described on our website, but you’re using it for an unintended purpose.
If you simply changed your mind and you no longer want the item, you must return it to us within 7 days of delivery.
You must return defective items within 6 months of delivery.
When we receive the item, we’ll inspect it. If we accept the return, you must choose whether we should repair or replace the item, credit your account with the purchase price, or refund you. Keep in mind that not all defects can be repaired, and we may not always have replacement stock available.
A defective item will not be accepted if the item:
• is faulty due to normal wear and tear (that means the normal damage that occurs over time);
• is damaged by you or you didn’t take good care of it;
• is damaged by electrical surges or sea air corrosion (like rust);
• is damaged because you modified it; or
• works as described on our website, but you’re using it for an unintended purpose.