Thakka
Closed From: Aug 2, 2025
Closed To: Aug 3, 2025
We want you to shop with confidence! If something isn’t quite right, we’ll make it right.
Returns (30 Days)- You have 30 days from delivery to return most items.- Items must be unused, in original packaging, and in resellable condition.
Shipping fee is non refundable- Just keep your order number handy and you’re good to go!
Items We Can’t Take Back- Perishables (food, flowers, etc.)- Personal care products (cosmetics, underwear, hygiene items)- Clearance or final-sale items
Fast Refunds
Easy- As soon as we receive and inspect your return, we’ll process your refund to your original payment
method.- Refunds typically appear within 5–10 business days.- Shipping charges aren’t refundable unless we made a mistake (wrong, damaged, or defective
item).
Easy Exchanges- Got a defective or damaged item? We’ll send you a replacement at no extra cost.- Just contact us and we’ll take care of the rest.
Return Shipping- If you’re returning because you changed your mind, you cover the shipping.- If it’s our fault, we’ll cover it — and send you a prepaid label.- Always use a trackable shipping service for peace of mind.
How to Start a Return
1. Email us at [email protected] with your order number.
2. Tell us what you’d like to return or exchange.
3. We’ll send you simple step-by-step instructions
| Silvertondale 0-5KM | Standard |
| Silvertondale 10-15KM | Standard |
| Silvertondale 15-20KM | Standard |
| Silvertondale 5-10KM | Standard |
| Lansdowne 0-2.5KM | Standard |
| Lansdowne 2.5-5KM | Standard |
| Lansdowne 5 - 7.5KM | Standard |
| Lansdowne 7 .5 - 10KM | Standard |
| EASTERN CAPE Main Hub | Standard |
| EASTERN CAPE Regional | Standard |
| EASTERN CAPE Remote | Standard |
| EASTERN CAPE Township | Standard |
| FREE STATE Main Hub | Standard |
| FREE STATE Regional | Standard |
| FREE STATE Remote | Standard |
| FREE STATE Township | Standard |
| GAUTENG Main Hub | Standard |
| GAUTENG Regional | Standard |
| GAUTENG Remote | Standard |
| GAUTENG Township | Standard |
| KWA ZULU NATAL Main Hub | Standard |
| KWA ZULU NATAL Regional | Standard |
| KWA ZULU NATAL Remote | Standard |
| KWA ZULU NATAL Township | Standard |
| LIMPOPO Main Hub | Standard |
| LIMPOPO Regional | Standard |
| LIMPOPO Remote | Standard |
| LIMPOPO Township | Standard |
| MPUMALANGA Main Hub | Standard |
| MPUMALANGA Regional | Standard |
| MPUMALANGA Remote | Standard |
| MPUMALANGA Township | Standard |
| NORTHERN CAPE Main Hub | Standard |
| NORTHERN CAPE Regional | Standard |
| NORTHERN CAPE Remote | Standard |
| NORTHERN CAPE Township | Standard |
| NORTH WEST Main Hub | Standard |
| NORTH WEST Regional | Standard |
| NORTH WEST Remote | Standard |
| NORTH WEST Township | Standard |
| WESTERN CAPE Main Hub | Standard |
| WESTERN CAPE Regional | Standard |
| WESTERN CAPE Remote | Standard |
| WESTERN CAPE Township | Standard |
| Corporate Name | Thakka |
| Identification Number | 2019/570453/07 |
| Address |
Jamala Business Park Plot 84 Elandsdrift Mooinooi Northwest |