House of Laura
Returns are accepted only where the item is: damaged on delivery, faulty/defective, incorrect, missing parts, or not as described.
Timeframes
Delivery damage: report within 48 hours
Wrong item/missing parts: report within 7 days
Faulty/defective items: report within 14 days (or as per CPA)
Conditions
Returned items must be:
in original condition (unused where applicable)
with all parts/accessories
in original packaging where possible
Non-returnable items (unless faulty)
Custom-made/made-to-order furniture
items damaged due to misuse/incorrect installation
items with wear, stains, scratches after delivery
clearance items marked “Final Sale”
Return process
All returns must be requested via the Leroy Merlin order portal. Approved items will be inspected upon return. Refunds/exchanges are handled according to Leroy Merlin Marketplace procedures.
Contact: 078 115 1802 | [email protected]
| GAUTENG Main Hub | Standard |
| GAUTENG Regional | Standard |
| GAUTENG Remote | Standard |
| GAUTENG Township | Standard |
| Corporate Name | 8406141266081 |
| Identification Number | 2019/635354/07 |
| Address |
30 2ns street marlboro 2090 johannesburg south africa |