House of Saint

House of Saint
  • Seller Since Oct 8, 2025
  • Professional Seller Yes
  • Approval Period 12 Hours
  • Sales Count 0
  • Approval Rate 0%
Shop Information
Description
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Return Policy
Return Policy & CPA Compliance
1. Defective or Damaged Products (6-Month Warranty): In accordance with the South African Consumer Protection Act (CPA), we offer a 6-month implied warranty on all goods. If a product is found to be defective, unsafe, or fails to satisfy its intended purpose within 6 months of delivery, customers may return it for a repair, replacement, or full refund. House of Saint will cover the collection costs for confirmed defective items.
2. Change of Mind : If you are not satisfied with your purchase, you may return it within 14 days of receipt. The item must be unused, in its original sealed packaging, and in a resellable condition.
3. Fees for Non-Defective Returns: Please note the following fees apply only to "Change of Mind" returns:
Collection Fee: The customer is responsible for the direct cost of returning the goods (courier/shipping fees).
Handling Fee: We reserve the right to charge a handling fee of up to 50% if the goods are returned in opened or damaged packaging, or if parts are missing.
Contact Information
Contact Information
Corporate Name rainbow charms
Identification Number 2021/361606/07
Address 2051 wekker street
unit 48
0181 pretoria
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