Circulr (Pty) Ltd

Thank you for shopping with us! We want you to be completely satisfied with your purchase. If you are not happy with your item, we are here to help.

30-Day Money-Back Guarantee:
We offer a 30-day money-back guarantee on all purchases. If you change your mind for any reason, you have 30 days from the date of delivery to initiate a return for a full refund of the purchase price.

To be eligible for a return under this guarantee:
• The product must be returned in its original condition.
• The item must be in its original packaging, including all inserts, manuals, and accessories.
• The product must show no signs of wear, tear, or alteration.

6-Month Limited Warranty:
Your purchase is protected by a 6-month limited warranty starting from the date of delivery. This warranty covers any manufacturer defects in materials or workmanship under normal use.
Note: This warranty does not cover damage resulting from improper use, accidents, unauthorized repairs, or normal wear and tear.

Shipping & Costs:
• Return Shipping: The purchaser is responsible for all shipping costs associated with returning the item to the seller, whether for a standard return or a warranty claim.
• Tracking: We strongly recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
• Original Shipping: Please note that original shipping fees paid at the time of purchase are non-refundable.

How to Initiate a Return:
To start the process, please contact us via the Leroy Merlin marketplace with your invoice number and the reason for return. Once your return is received and inspected, we will notify you of the approval or rejection of your refund or warranty claim.